As a powerful tornado moved toward Laurel County late Friday, Zach Wilson drove through the storms to get to his parents. Inside their home, David and Edwina Wilson were hoping to get to the bathtub before the tornado hit.

Kentucky was hardest hit as a devastating tornado damaged hundreds of homes and left many homeless. At least 19 people were killed.

The Jackson, Kentucky, office is one of at least four such facilities across the country that is so short-staffed that it is no longer routinely operating 24/7.