As soon as AI-powered chatbots seemed functional enough, buy now, pay later service Klarna went all in on them, promising to ...

Buy now, pay later/shopping service Klarna is one of the companies that have really been going all-in on AI. CEO Sebastian ...

After years of depicting Klarna as an AI-first company, the fintech’s CEO reversed himself, telling Bloomberg the company was ...

Costco & Affirm’s Partnership. As reported by Bloomberg, Costco customers, if approved, can choose monthly Affirm payment ...

After a massive AI offensive at Klarna, different tones can now be heard again. The head of the company now sees limits to ...

Klarna, a Swedish fintech company, once bragged that its AI could replace 700 customer service jobs, but is now scrambling to ...

Over a year after claiming that its AI chatbot could do the work of 700 representatives, Klarna is turning back to people ...

Klarna, the Swedish buy-now pay-later fintech firm, is pulling back on AI as a replace for customer service staff. In an interview with Bloomberg , CEO Sebastian Siemiatkowski said Klarna’s emphasis ...

Klarna Group Plc's chief executive says his pursuit of cost-cutting, fueled by advancements in artificial intelligence, has ...

BigCommerce expands payment options for merchants through partnership with Klarna to drive conversion rates BigCommerce has ...

The IPO market is perking up after being on pause since Liberation Day. U.S. stock indexes swooned and large companies like StubHub, Klarna and Hinge Health halted their spring IPO plans after ...

After years of depicting Klarna as an AI-first company, the fintech’s CEO reversed himself, telling Bloomberg the company was once again recruiting humans after the AI approach led to “lower ...