PORTLAND, Ore.— The trouble started with an unexpected knock on her front door. A CenturyLink salesman offered Portland resident Sherry Krawczyk a huge discount on her phone, internet and cable TV.

OMAHA, Neb. (WOWT) - Monday started better for a pair of CenturyLink customers with phone and internet service back up. But repairs took a month and they want more than an apology. CenturyLink ...

UP THE CALL TO HOLD A PHONE PROVIDER ACCOUNTABLE. KETV NEWSWATCH SEVEN’S JOEY SAFCHIK FOLLOWS UP ON A STORY WE BROUGHT YOU LAST WEEK ABOUT A GREAT GRANDMA WHOSE PHONE LINE WAS DOWN FOR TWO MONTHS.

"This is a temporary cable for the internet that they've put across our driveway,” she demonstrated to Get Gephardt. Decker says CenturyLink has promised to come back and bury the line, but they ...

A CenturyLink customer is confused and frustrated with the billing process. The cable service is clear but Kim Stovie says the monthly bill has her seeing double. "I get two bills. One from Seattle ...

CenturyLink, now Lumen Technologies, is trying to shed essential regulations that protect its customers in its recent filing with the Minnesota Public Utilities Commission (PUC). If approved, this ...

Michelle Plombon’s landline in St. Paul has gone silent since last November, the day before Thanksgiving. Nearly three months and counting. “There’s my phone, deader than a doornail,” she explains.

HALIFAX COUNTY, Va. (WSET) — As Rogers Martin's phone rang in her home, she was reminded that just a few days ago, that wasn't possible. "My services was out for 20 days," Martin said. She wasn't the ...

This comes as a result of copper increasing in value, and experts say it's fueling the crimes. Now, copper wire thieves are targeting CenturyLink lines across Colorado Springs knocking out service for ...

CenturyLink has asked Minnesota regulators to eliminate or modify what it calls archaic telephone rules — at the same time two state agencies say the company is violating those regulations and several ...

PHOENIX — Cox Communications, Arizona’s largest cable company, and CenturyLink have seen their customer satisfaction scores drop, according to an annual survey from the American Customer Satisfaction ...

A lawsuit against internet provider CenturyLink and AT&T-owned DirecTV alleges the companies fail to adequately protect personal customer data — to the point that it can be found through a simple ...