Steven Barber's insights also highlight the value of keeping clear records. Homeowners should take photos of visible damage, note the date of the storm, and save records of any repairs. These details ...

Most home insurance claims are a result of property damage, especially wind or water damage. This guide covers the most ...

An Ontario homeowner lost her home insurance coverage after two claims and now pays twice as much. Her experience shows how ...

Claims files are the hard-drive of an insurance carrier. In these files, carriers record all information about a claim: opinions, discovery, reserves, witness statements, etc. With this information, ...

How satisfied are auto insurance customers in that moment of truth when they need to file a claim? According to the JD Power 2026 U.S. Auto Claims Satisfaction Study, SM released today, that depends ...

New claims handling rules in Washington require insurers to follow updated rules that establish deadlines for responding to policyholders, conducting ...

Customer satisfaction with total loss auto insurance claims fell for a third straight year, while satisfaction improved for claims involving repairable ...