Add Yahoo as a preferred source to see more of our stories on Google. Parents sign kids out after the Mount Horeb school system went on lockdown in May. Communications during a crisis like this one ...

Crises happen when they are least expected, which is why every organization should have a crisis communication plan in place. Crises communications refers to information that is shared when an event ...

In this episode of Business Innovators Unplugged, Sabina Gault, founder of the PR firm Konnect, discussed her transition from ...

Trust remains the industry’s most valuable asset. But trust cannot be protected through operational excellence alone. It ...

Crisis communication and management have become indispensable functions for organisations navigating an increasingly complex and interconnected global landscape. Fundamentally, these practices involve ...

Johanna is Merck’s SVP, Global Communications and Strategic Operations and CoS to the EVP and Chief Communications & Public Affairs Officer. Sometimes, every day seems to bring a new crisis. Whether ...

Business crises are almost inevitable in a fast-paced, constantly changing and social-media-hungry world. When an organization is in the midst of a crisis, it’s essential to provide stakeholders, ...

Florida State University used effective crisis communication during a mass shooting, including a rapid messaging system and a safe word for first responders. Open communication about the victims and ...

The question is no longer whether, but when your organization will suffer a consequential cyber incident. A crisis communications plan is mandatory to protect your business. Incident response isn’t ...

Think about all the ways you access information: emails, texts, news, social media, even word of mouth. Now imagine trying to manage every single one in response to a crisis — one that may still be ...