Microsoft has released FetchXML-driven customization for Dynamics 365 Contact Center, enabling targeted agent transfers and ...
Microsoft releases new Dynamics 365 Contact Center routing controls, giving admins more precise control over consults and ...
Microsoft Dynamics 365 is a comprehensive customer relationship management (CRM) solution packed with advanced features enhanced by AI capabilities. It offers a robust set of tools to help businesses ...
Microsoft Dynamics 365 offers a robust, scalable solution for businesses of all sizes. With its AI-driven insights, extensive integrations, and flexible pricing, it's a top choice for companies ...