ServiceNow Customer Service Management (CSM) solution excels at automating and optimizing front, middle, and back-office processes SANTA CLARA, Calif.--(BUSINESS WIRE)-- ServiceNow (NOW) (NYSE: NOW), ...

“Qualtrics is a Leader for the fourth time in the 2025 Gartner Magic Quadrant for Voice of the Customer, which we believe underscores our commitment to continued innovation in our products and our ...

Pega’s AI and automation-powered customer service solution enables service teams to work smarter while improving self-service for optimal customer experiences CAMBRIDGE, Mass.--(BUSINESS WIRE)-- ...

LONDON, Sept. 2, 2025 /PRNewswire/ -- Cerillion (AIM: CER), a leading provider of composable BSS/OSS solutions to the telecoms industry, today announced that it has been named in Gartner's Magic ...

PARIS--(BUSINESS WIRE)--Webhelp, a leading global provider of customer experience (CX) and business solutions, today announced it has been positioned by Gartner® as a Leader in the 2022 Magic ...

SAN FRANCISCO, Oct. 27, 2025 /PRNewswire/ -- Zendesk, the global leader in AI-powered service, has been named a Leader in the 2025 Gartner Magic Quadrant for CRM Customer Engagement Center. Zendesk ...

PARIS--(BUSINESS WIRE)--Regulatory News: Teleperformance (Paris:TEP), the global leader in outsourced customer and citizen experience management and related digital services, today announced it has ...