The balanced scorecard approach to management was first laid out by Robert Kaplan and David Norton in 1992. This broad management strategy that separates an organization's goals into quantifiable ...

Definition: A set of principles and analytic techniques for improving an organization’s performance in four general areas: financials, customers, learning and internal processes. What it means: ...

Almost every function involved in a merger or acquisition operates with clear metrics. Finance tracks synergies down to the dollar. IT follows system migration milestones. Operations measures ...

Opinions expressed by Entrepreneur contributors are their own. The balanced scorecard is a familiar accessory in the corporate world. Its early legacy includes a period in the early 1900s when French ...

Opinions expressed by Entrepreneur contributors are their own. Employee health is one of the biggest investments employers and their employees make all year. Some major businesses are now calling for ...

No matter how much we advocate the science of marketing, its art has not disappeared. Take the balanced scorecard, for instance. In the tradition of marketing creativity, a graphical document—the ...