Opinions expressed by Forbes Contributors are their own. Pam Danziger reports on retail ... by good customer service. And a happier customer results in a return customer. Retailers can bank ...

As retailers evolve their businesses to be data-informed and better utilize AI technologies, it will become more important to ...

Focusing on client relationships and satisfaction can lead to longer and more productive partnerships, directly impacting the ...

Excelling customer service has ... solutions to improve customer support operations and outdo their competition. Let’s have a look at how artificial intelligence can help your business ace ...

Learn how to use AI in retail to boost your holiday sales, improve customer satisfaction, personalize marketing, and optimize inventory for better results.

Let’s look at three ways you can use customer feedback to improve your business. When your customers offer their feedback ... support that offers customer service through various channels ...

The retail customer experience ... enables retailers to improve productivity, customer service, merchandising and sales. Using mobile capabilities, sales associates can provide better, more ...

Speed of response makes a strong and lasting impression on sales prospects as well as customers. Here's how to treat email ...

Delivering exquisite buyer experiences is a major challenge for SMBs. Here’s how artificial intelligence fills the resource ...

Companies are using AI in customer service to improve both the customer and agent experience. Get tips and early adopter ...

That will help you improve efficiency in your marketing ... or even a misleading presentation of the software. You can also wonder why the customer in question wasn't contacted by a support team ...