Achieving great customer service across industries ultimately boils down to focusing on your People, Process, and Technology.

Retail apps that implement a successful user retention strategy will enjoy the benefits of long-term customer value ... tactics that retailers can use to increase their mobile marketing ROI.

Technology can help financial institutions improve product ... and place the customer front and centre Retail banks are witnessing the biggest upheaval in the history of their industry as start ...

The retail market is constantly changing as businesses adjust to changing consumer habits, technology, new trends, and ...

However, research is limited on how AI service quality impacts employees in retail industries ... behavior feel more aligned with their roles because they can tailor their tasks to match their ...