Best-in-class retailers are recognizing the front- and back-end benefits of implementing mobile technology. From improving inventory and supply chain management efficiencies to maximizing the in-store ...

J. C. Penney and Starbucks are among the countless retailers announcing plans for, or currently moving to, a mobile payment initiative. Advancements in Near Field Communication (NFC) and mobile ...

Kim de Ruiter, head of mobile and entertainment partnerships, Cheil UK, explores how retailers are making the most of mobile opportunities. Mobile should be perceived as an opportunity for retailers, ...

Today Avaya announced a new product that's a pretty good illustration of how Unified Communications can actually work as vertical industry-focused, communications-enabled software. It's a joint ...

There are products and methodologies available that could reduce the incidences of fraud but only a minority are using them. It is a huge understatement to say that retailers have a problem with fraud ...