While admitting that a software compatibility issue has resulted in instances of overbilling and underbilling, city and Texarkana Water Utilities officials insist that new water meters are functioning ...

SAN FRANCISCO — Computer-security researchers say new smart meters that are designed to help deliver electricity more efficiently also have flaws that could let hackers tamper with the power grid in ...

It's hoped that the new rules will set clear expectations of suppliers and push them to improve their smart meter standards.

For new problems first arising on or after 23 February, you'll be eligible for £40 in automatic compensation ...

Energy expert Richard Neudegg says the rules, which are coming into place in this month, will unlock 'new and often cheaper' charges ...

DAD-OF-TWO Jake Gordon has spent five years battling an energy giant over his dumb smart meter that has never worked. He’s ...

Energy regulator Ofgem will pay £40 to customers as new guidelines come in this month ...

Energy regulator Ofgem has said smart meter customers facing delays or failed installations could receive £40 compensation from next month. Ofgem said tougher smart meter rules will come into force ...