A chain of command is a formal, structured communication technique used to resolve patient safety issues. Through this process, care team members can escalate a concern through leadership levels until ...

When team members sidestep established processes and the chain of command, it’s more than an inconvenience—it can erode trust, disrupt communication, and harm your credibility as a leader. When ...

Over the past several months, I’ve talked about the importance of mastering the job-site chain of command in this column, describing how each role (such as the foreman, the journeyman, the project ...

Can your chain of command show up at your private, off-post residence, and take a look inside? On its face, one immediate response would be “no,” or, perhaps, “try attempting that with my spouse.” But ...