Arhaus is an omni-channel retailer of premium home furnishings with a strong brand and healthy balance sheet. The company faces challenges such as poor customer reviews, quality issues, and low ...

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Salvador Ordorica is the CEO of The Spanish Group LLC, a first-class international translation service that translates over 90 languages. Customer satisfaction is critical for business success in ...

ANN ARBOR, Mich.--(BUSINESS WIRE)--American Customer Satisfaction Index: The American Customer Satisfaction Index was developed at the University of Michigan by a prominent group of scientists under ...

The Quality Management Summit & Awards is one of India's leading platforms for recognizing excellence across industries.

BOSTON--(BUSINESS WIRE)--GoTo, the leader in cloud communications and IT, today introduced AI Quality Management, a key workforce engagement management (WEM) offering for GoTo Connect Contact Center.

You may know its surveys, but there’s more to its market intelligence Reviewed by Akhilesh Ganti For decades, J.D. Power’s research has been a key tool for savvy consumers trying to separate companies ...

In the ever-evolving landscape of e-commerce, customer satisfaction remains a critical metric for evaluating online retailers. Based on the latest data from the American Customer Satisfaction Index ...