ORLANDO, Fla.--(BUSINESS WIRE)--Today at Enterprise Connect 2024 in Orlando, RingCentral, Inc. (NYSE: RNG), a leading provider of AI-driven cloud business communications, contact center, video, and ...
Introducing native real-time agent and supervisor assist, coaching insights for quality management, and bring-your-own IVA framework Rapid pace of innovation and AI-first approach drives strong ...
The contact center vendor expands AIR Pro with autonomous agents, intelligent handoffs and workflow automation aimed at end-to-end resolution. RingCentral on June 23 expanded AIR Pro to deliver ...
Three months ago, RingCentral announced a new, native CCaaS offering, RingCX, in August 2023. A little over a week ago, during RingCentral’s quarterly earnings call on November 6, CEO Tarek Robbiati ...
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