Spam-filtering software from America Online Inc. may have overstepped its bounds and blocked e-mail from customers of Internet service provider EarthLink Inc. for more than a week, resulting in ...

America Online Inc. is upgrading its fight against spam to try and better serve potential and existing customers. In an announcement today, the Dulles, Va.-based company said it’s increasing its ...

The total number of e-mail messages destined for America Online Inc. members averaged 1.6 billion in November a day, down from 2.1 billion daily a year earlier, the company said Monday. The drop was ...

In a single 24-hour period on Monday and Tuesday, America Online says it trashed a billion e-mails offering mortgages and organ enhancement, instead of letting them slip into customers' inboxes. AOL ...

Have you ever been waiting for an important email only to find out it went into your spam folder? This can be frustrating if you're waiting on correspondence from someone, but it can also be ...

QUESTION: Why can’t I get an important email message containing a link that I need but other messages from the same company come through just fine? ANSWER: Few things in the tech world are as ...