Is your visual management system merely a decoration or does it tell the truth about what is happening in the operation? Is it a polished version of the truth, or does it reflect reality? Visual ...

It’s been 3 months since the IT leadership team here launched a visual management board and started a thrice-weekly huddle. Since then, we have made numerous adjustments to improve our process.

Your visual management boards always tell a story. Too often, the tale is one of a lean initiative that is about to tumble off the rails, or already has fallen—and it has nothing to do with ...