The weekend marks when most choose to buy gifts for their loved ones ahead of the holiday season. But, what if the gifts ...

“Now they say, ‘If there’s a hole in that air mattress, you need to reach out to the manufacturer to see if they’ll send you ...

The concept of 'returnless refunds' is increasingly being used by retailers to appease online shoppers and cut down on ...

In a survey, nearly 60 percent of retailers said they had policies that refund customers for items that aren’t financially ...

Walmart's decision to roll back some of its diversity, equity and inclusion policies nationwide is designed to "ensure every customer, every associate" feels welcome and like they belong ...