Thousands of Verizon customers complained of a widespread outage on January 14, 2026. So, what caused the random wireless issue?

Verizon says it's working on a solution for the national service disruption many customers experienced on Jan. 14.

Telecom giant Verizon experienced a phone service outage on Wednesday that impacted over 100,000 users in the U.S., with the company working to restore connectivity.

Verizon’s outage was extensive, but now the company has offered a $20 credit to affected users. Here are the full details of ...

Verizon customers are now receiving alerts explaining how to claim a $20 credit issued by the wireless carrier following the hourslong Wednesday outage that reportedly affected more than 2 million ...

The outage cut off tens of thousands of users and lasted more than six hours. The cause was not immediately clear.