New Platform Reduces Customer Support Calls by 60% for Early Adopters Through Intelligent WhatsApp and Web Widget ...

APLAZO’s customer support is handled via WhatsApp and the newly integrated in-app chat The AI tools implemented support both ...

While progressing into 2024, WhatsApp maintains its impressive expansion as the top messaging platform globally. Having close to three billion monthly active users, it has evolved from a basic ...

With more than 1.5 billion monthly users, WhatsApp is the most popular consumer chat app on the planet. Once it opens its door to large enterprises, WhatsApp will instantly become the world's most ...

Synthflow AI, the enterprise voice AI platform, today announced the launch of its WhatsApp Business Calls integration. This update enables enterprises to deliver the same speed, consistency, and ...

The Rappi application announced that, starting this week, its users will have customer service through WhatsApp. Since last January 18, those who are in the Prime or Diamond categories will be able to ...

The conversational economy: Leveraging Cellfind's omnichannel suite, WhatsApp Business API to deliver customer-centric outcomesHow South African enterprises use omnichannel strategies to drive ...