Zendesk Inc. is rolling out a set of new features designed to make contact center teams more productive. The enhancements debuted today at the company’s AI Summit event. They will be available in ...

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Zendesk has taken a significant step toward enhancing its employee service offerings by acquiring technology and talent from beams, a Berlin-based Work Intelligence startup. This development promises ...

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The above button links to Coinbase. Yahoo Finance is not a broker-dealer or investment adviser and does not offer securities or cryptocurrencies for sale or facilitate trading. Coinbase pays us for ...

While much of the SaaS world is tightening its belt, Zendesk is doing the opposite and honestly, it's hard to argue with the logic. The company has announced a definitive agreement to acquire ...

Team collaboration and knowledge sharing are built into Zendesk’s highly functional, easy-to-use platform. When a customer reaches out, agents can loop in colleagues for advice, bring them into the ...

Shares of Zendesk (ZEN +0.00%) were down about 16% after hours Thursday and 26% for the week, according to data from S&P Global Market Intelligence. While this was no doubt a rough week for ...

Zendesk announced after the close of trading on Thursday that it's buying Momentive for about $4 billion in stock. That price would equate to almost one-third of Zendesk's market cap. Analysts slashed ...

The Zendesk ownership saga took several new turns this week, with an external investor, Jana Partners, agitating against the company, a review of its strategic options coming to a close, and the ...

BOSTON, Jan 3 (Reuters) - Activist investor Jana Partners is increasing pressure on customer service platform Zendesk (ZEN.N), opens new tab to drop plans to buy Momentive Global (MNTV.O), opens new ...

Zendesk Sell is a data-driven sales platform with modern tools for prospecting, engagement, lead generation, communications and pipeline performance visibility. Zendesk Sell is the sales-focused ...