Thanksgiving has many heroes, but the Butterball Turkey Talk-Line may be the largest gathering of them all in one office space. Each year, from the start of November to Christmas Day, about 50 holiday veterans staff the phones,

With just a day to go before Thanksgiving, your turkey is likely already thawing in the refrigerator so you can treat yourself and your loved ones to a perfectly cooked bird come November 28. And while knowing exactly when to start thawing your turkey is one of the trickiest skills to master for a stress-free holiday meal,

Butterball has been saving Thanksgivings through their Turkey Talk-Line. Andrea Balitewicz shares some of the most common questions.