The mayor also told the crowd that he had been through a rollercoaster of emotions since his father’s arrest. Most attendees wore black t-shirts and red armbands bearing the words “We stand ...

Emotional labor can be performed in two ways: surface acting and deep acting. Surface acting is when employees display the emotions required for a job without changing how they actually feel. For ...

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An emotion is an affective state triggered by perceived or recalled external stimuli. Emotions can serve to arouse or motivate behaviours. Examples include sadness, joy, fear, anger and disgust.