Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

As well as behavioural and technical issues, firms must also solve a variety of organisational problems to make AI work for ...

Manheim Township Board of Commissioners approves plans to create its own EMS staff ...

Should the United States buy more destroyers, or would the money be better spent developing bases, munitions, or software?

A council-managed service that offers emergency assistance to thousands of elderly and vulnerable people could be stopped or outsourced.

Bristow is the intended launch customer for Electra’s EL9, which is designed for takeoffs and landings with just 150 feet of ...

The USAF is introducing an improved version of its deployment construct, called Air Expeditionary Wing 2.0, based on the ...

As organizations scale customer experience, technical delivery, and business operations, leaders are rethinking how work gets ...

AEW 2.0 will form around 18 months prior to a deployment to ensure its components can train and certify as a cohesive unit ...

Permanent supportive housing (PSH) has proven to be one of the most effective interventions for addressing chronic homelessness in America. | New guidance from AHIC equips investors with a practical ...

AI economics are exposing a gap between what people think the cloud costs and what the cloud actually costs. A North American ...

Stones Kia has been named among the top 3% of Kia dealerships worldwide. This recognition is a testament to the dealership's ...