In a new twist on the tragic death of One Direction singer Liam Payne, prosecutors are now casting suspicion on hotel staff in the moments before his death.

A guest staying at the same property as Liam Payne claimed they heard “a really loud, violent scream” coming from the One Direction alum’s room at CasaSur Palermo Hotel in Buenos Aires, Argentina, before he plummeted from his third-floor balcony.

Just hours after the shock announcement that 31-year-old former One Direction member Liam Payne had been found dead in Buenos Aires, a spate of disgusting comments have flooded the hotel’s reviews page.

A CasaSur Palermo Hotel guest recalled hearing "a really loud, violent scream” before news of Liam Payne’s death broke. The patron, who remained unnamed, recalled hearing "a lot of noise” at the hotel,

A guest who stayed at the CasaSur Palermo Hotel when Liam Payne died at age 31 on Oct. 16 tells PEOPLE about their experience.

Call By Buenos Aires Hotel Manager Prior To Liam Payne'S Death Former One Direction singer Liam Payne was found dead after falling from a third-floor hotel balcony in Buenos Aires on Wednesday, local officials told Argentine media.