CRMs in use today have the same frameworks and tech from the last 20-30 years. The future of CRM requires companies to ...

Easyrewardz is closing the gap between customer engagement and satisfaction with its groundbreaking CRM solution.

Unifying and customizing the agent experience within the third-party business systems agents already use helps contact centers lay the foundation for smarter work and more efficient, precise customer ...

The Customer Relationship Management Software market covers software applications that support organizations in managing their interactions with customers, clients, and prospects. These ...

By understanding the person behind the email, brands can improve their customer relationships and overall lifecycle ...

TAG is strengthening its marketing automation and customer relationship management abilities via a HubSpot partnership.The announcement:Leading digital agency TAG has joined forces with HubSpot to ...

AI provides a revolutionary approach to CRM security by utilizing its data analysis, anomaly detection, and threat ...

Two cloud-based customer relationship-management companies’ failure to implement standard cybersecurity protections made them ...

For home care agencies, CRMs are the future of marketing. These tools allow you to streamline the journey from lead to client ...

In a field where fast responses and accurate resolutions are crucial, Bhanu spearheaded a chatbot implementation that ...

Unanet is continuing to deliver on its promise to solve real business challenges for our customers,” said Steve Karp, Chief Innovation Officer, Unanet. “In addition to helping customers across the ...

Thereby, conceptual and methodical basics of customer relationship management (CRM/Customer Management) and direct marketing (DiMa) are presented. During the course students deal with current topics, ...