Carnival Cruise Line’s brand ambassador shared updated information on Celebration Key, the cruise line’s private Bahamian ...

Carnival Cruise Line's Brand Ambassador, John Heald, posted a video on his Facebook page this morning giving more details on ...

Carnival Cruise Line Brand Ambassador John Heald is used to putting out fires on his popular Facebook page that’s followed by more than 600,000 cruisers. Often this means extinguishing rampant ...

Carnival Cruise Line Brand Ambassador John Heald, who diligently responds to hundreds of passenger questions and complaints every day on his popular Facebook page, doesn’t deserve the onslaught ...

Carnival Cruise Line Brand Ambassador John Heald is used to putting out fires on his popular Facebook page that’s followed by more than 600,000 cruisers.

Carnival Cruise Line Brand Ambassador John Heald is used to putting out fires on his popular Facebook page that’s followed by more than 600,000 cruisers.

John also addressed a few other passenger queries about cruise ship balconies. The ambassador said that some guests had written to him to complain about other passengers sleeping with their ...

This is why John Heald, Carnival Cruise Line's popular ambassador, recently addressed the issue on his Facebook page, posting a video stating that the new Loyalty Program is not yet final.

Carnival Cruise Line rep addresses ‘humiliating’ onboard theft incident “A guest wrote to me saying she had ‘been humiliated’ by one of our dining room managers,” Heald shared about ...

Cruise lines always have a list of banned items and it's common to see potentially hazardous items such as candles and heating appliances listed. But one has recently banned a popular accessory.