Microsoft says it isn’t using customer data from its Microsoft 365 apps to train its AI models. The clarification addresses reports circulating online in the last few weeks claiming Microsoft required Word and Excel users to opt out of training the company’s AI systems.

Microsoft has denied claims that it uses Microsoft 365 apps (including Word, Excel, and PowerPoint) to collect data to train the company's artificial intelligence (AI) models.

A tweet claiming that Microsoft Office uses the content of customer documents to train its AI systems raised a

All of the recent hullabaloo surrounding Microsoft 365's 'connected experiences' has been a misunderstanding, per the company.

Over the past couple of weeks, rumors have surfaced that Microsoft is scraping customers' Word documents and Excel spreadsheets to train its AI systems. These claims arose after Microsoft introduced a new feature in October called Connected Experiences,