Can a cruise line deny boarding to a passenger because of their nationality? This Norwegian Cruise Line guest found out the ...

Mid-flight engine troubles on Swiss Air led to a couple's struggle for a $1,500 premium economy upgrade refund. Can Consumer ...

Publishers Clearing House scams remain a menace to senior citizens, even after the company’s bankruptcy earlier this year. I know because a friendly, self-proclaimed “man of God” called me last week, ...

Cruise ship passengers frequently contact Consumer Rescue after falling victim to scams during their travels. Unfortunately, by then it’s usually too late to do anything – except to tell their stories ...

If an AI scanner fails to identify pre-existing damage on your rental car, you could be wrongly charged for repairs. But could those same images actually vindicate you in the end? One Sixt customer ...

Joanne May and her extended family got a terrible surprise when they arrived in London. The luxurious eight-bedroom, six-bathroom Vrbo vacation rental May reserved for the group of 15 was suddenly ...

On their recent Alaskan adventure, a Tennessee couple spent $1,850 on an engraved fossilized mammoth tusk to commemorate the trip. But by the time United Parcel Service delivered the delicate artwork ...

Scammers are swooping in to take advantage of distressed airline passengers at an alarming rate. Here’s what happened when one traveler accidentally dialed into a fake British Airways call center – ...

I booked a vacation rental through Airbnb in Las Vegas and paid $1,464 for a three-day weekend. Upon arrival, I found the property filthy and totally unacceptable. The furniture was heavily stained ...

Would a car rental company permanently ban a customer and offer no way back – ever? Joseph H. learned firsthand that when Hertz tells you it will never rent to you again, it means forever. The former ...