With virtual agents handling mundane tasks, AI-enabled contact centers see AHT increase as live agents do more complex tasks.

MatX Inc., a chip startup led by former Google LLC engineers, has reportedly raised $80 million in fresh funding.

Anthropic’s latest funding round comes two months after OpenAI raised $6.6 billion in the largest startup investment on ...

Advancements in generative and agentic AI innovation are transforming enterprises. Learn more at theCUBE's "Cloud AWS re:Invent Coverage" event.

The U.S. Justice Department has asked a federal judge to order that Google LLC offload its Chrome browser.

Google DeepMind’s quantum research team says it’s using advanced artificial intelligence algorithms to solve one of the ...

Wordware, a San Francisco startup looking to make programming artificial intelligence agents as simple as writing ordinary ...