The Office of Public Guardian has appointed a new non-executive director. Veronika Neyer, who has more than 20 years of ...

WhatsApp and other informal communication tools are still being used by public bodies in an attempt to dodge freedom of ...

Using artificial intelligence to automate and redirect calls could save the DWP and HMRC millions of hours each year, ...

Business and trade secretary says chief trade negotiation adviser achieved objective to build up department’s capability ...

Officials working in the wider DBS customer services team will stage action short of strike from 9-24 December.

Just over 10 years ago, Cabinet Office minister Francis Maude wrote to departments asking them to end check-off – the method ...