And that's what Walgreens faced, too. Walgreens Boots Alliance Inc. CEO Timothy Wentworth said during a Jan. 10 call with ...

Turns out putting everything behind locked glass and ad-covered screens does not create a welcoming shopping environment.

During an earnings call on Friday, Walgreens CEO Tim Wentworth made a startling admission about the effects of locking up ...

STATEN ISLAND, N.Y. -- While many big-box chains now lock up merchandise as a means of combatting theft -- requiring shoppers ...

Over the years the pharmacy chain used strategy to combat shoplifting. Walgreens CEO Tim Wentworth said the company’s ...

Walgreens’ plan to combat increasing theft by locking products up at their stores has hurt sales, the company’s CEO said in a ...

Walgreens will close five Chicago stores next month, part of the Deerfield-based pharmacy chain’s plan to shutter 1,200 ...

Consider it a simple economic truth, one that ordinary Americans evidently knew long before CEOs: "When you lock things up ..

Many retail stores across the Bay Area have turned to locking up commonly stolen items to prevent against shoplifting. But there is a downside to that tactic, Walgreens CEO Tim ...

CEO Tim Wentworth admitted in a recent fiscal report call that combatting shoplifting by locking up items has led to customer dissatisfaction.

"When you lock things up … you don't sell as many of them. We've kind of proven that pretty conclusively," Wentworth said. "I ...

Keeping products under lock and key dissuaded customers from purchasing them, Walgreens said in earnings call.