Nationwide has once again proven its unwavering commitment to exceptional customer service, earning its sixth consecutive DALBAR Customer Experience Excellence Award. The award recognizes Nationwide's ...

The S&P 500 rose 0.81% to end at 6,946.13, while the Nasdaq Composite jumped 1.26% to 23,152.08. The Dow Jones Industrial Average added 307.65 points, or 0.63%, to 49,482.15.

As of February, CEO Sam Altman had 10 direct reports, while CEO of applications Fidji Simo had 13.

When artificial intelligence (AI) first entered the customer service landscape, organizations viewed the technology primarily as a way to reduce head count, automate routine inquiries, and minimize ...

Following customer feedback, Missacc introduces upgrades across shopping experience, quality control, customization, ...

Learn a foolproof framework for service recovery and how to work with angry, upset, or disappointed customers.

California Water Service Group is a holding company, which engages in the provision of water utility and other related services in California, Washington, New Mexico, and Hawaii through its wholly ...

Service Properties Trust is a real estate investment trust, which engages in the provision of hospitality and travel services. It operates through the following Hotel Investments and Net Lease ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

Artificial intelligence (AI) is a potentially game-changing technology for businesses around the globe -- and Nvidia's graphics processing units (GPUs) are the heartbeat of this revolution. Insatiable ...