Tension: Companies have more customer data than ever, yet struggle to balance immediate revenue needs against long-term ...

Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

Atlassian Corporation's Q1 2026 shows robust growth as RPO hits $3.3B and AI products expand productivity. Click for more on ...

The data ecosystem around Rovo has continued to grow through new connectors and enterprise synchronization, enriching the ...

American States Water has a historic dividend growth streak, a mid-single-digit EPS growth outlook, and trades 16% below fair ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

The Graph's recent service outage due to increased DeFi demand underscores the necessity for decentralized infrastructure to ensure reliable application performance. The Graph, a prominent blockchain ...

E-Commerce customer support requires quick and accurate answers grounded in product data and past support cases. This paper develops a novel retrieval-augmented generation (RAG) framework that uses ...

September 25, 2025 Add as a preferred source on Google Add as a preferred source on Google Sometimes the help you need doesn't fit in one of the pre-recorded number dial options, and speaking with a ...

Graphs and data visualizations are all around us—charting our steps, our election results, our favorite sports teams’ stats, and trends across our world. But too often, people glance at a graph ...

CEO Sam Altman called a strange graph in its GPT-5 presentation a ‘mega chart screwup.’ CEO Sam Altman called a strange graph in its GPT-5 presentation a ‘mega chart screwup.’ is a senior reporter ...