One of the most unusual — and fun — events in college sports is a high-stakes spreadsheeting competition in Las Vegas.

Gartner predicted four years a big decrease in Net Promoter Score use as a CX metric in 2025. But it's hanging around. In 2021, Gartner made a bold prediction: “More than 75% of organizations will ...

BIRMINGHAM, Ala., Dec. 5, 2025 /PRNewswire/ -- Oakworth Capital Bank (Oakworth) continues to demonstrate its unwavering commitment to client trust and satisfaction, consistently achieving Net Promoter ...

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Customer loyalty. Every business chases the golden ticket, yet many struggle to measure it effectively. How do you quantify something as seemingly abstract as loyalty? And once you've measured it, ...

Ben Dagg began his career in the sports world in 2020 as a sports statistician at his alma mater, Carroll College. Following his undergraduate studies, while taking a masters in sports management and ...

Syracuse, N.Y. — The Syracuse basketball team takes on the Delaware State Hornets at 1 p.m., Saturday in the JMA Wireless Dome. The game is available to stream on ACC Network Extra. See in-game team ...

Have you ever followed a YouTube tutorial, carefully copied an Excel formula, and hit “Enter,” only to be met with an error or baffling results? It’s a ...

SHANGHAI: 17 Oct. 2025 – The inaugural J.D. Power 2025 China Brand Reputation Index NPS®[1],℠ released today, reveals that premium internal combustion engine (ICE) brands in China average a score of ...

The Kestrel web server flaw allows request smuggling attacks, but the actual risk depends on the application code and deployment. Microsoft has patched a critical vulnerability in ASP.NET Core that ...