As immigration remains a hotly contested priority for the Trump administration after playing a decisive role in the deeply ...

More are training to become chaplains to help their peers as they tackle security threats and witness growing suffering among ...

Border Patrol expands chaplaincy program to support agents grappling with job stress and public criticism amid immigration ...

The key, as always, will be to invest in the education and training that equips workers and young people with the skills to succeed in the new jobs and industries to come. The benefits AI agents ...

Luccisano’s view is echoed by Sid Sharma, vice president of Agora, a conversational customer service agent platform.

That goal does not include attracting advisors already working with other agencies, he added, but is to bring "new people ...

Coaching plays a crucial role in developing high-performing call center agents. By providing personalized and targeted coaching, call center managers can transform the performance of their agents, ...

The New York Mets have recently signed left-handed reliever Genesis Cabrera to a minor league contract. The Southpaw has ...

The Phillies don't want to move Bryce Harper from first base back to the outfield, but it may be their best option to boost ...

Some Wall Street tech execs said they could see a world where AI agents outnumber humans by 2025.

Michael Jordan shocked the NBA world when, in an episode of The Last Dance, he called Scottie Pippen selfish for delaying ...

President-elect Donald Trump has promised to hire 10,000 more Border Patrol agents as part of a crackdown on immigration.