At the most recent chaplain academy, which lasted 2.5 weeks, the 15 chaplains-in-training — mostly from the Border Patrol, ...

This shift to intelligent digital labor is already unlocking capacity across industries. It’s no longer constrained by human ...

By embracing trends and staying agile with industry changes, you can not only future-proof but also empower your agents to ...

Luccisano’s view is echoed by Sid Sharma, vice president of Agora, a conversational customer service agent platform.

The launch of AgentFun.AI will stimulate adoption and experimentation of the first AI agents on Cronos zkEVM. In the process ...

Coaching plays a crucial role in developing high-performing call center agents. By providing personalized and targeted coaching, call center managers can transform the performance of their agents, ...

Governor Bill Lee celebrates the graduation of 16 new special agents at the Tennessee Law Enforcement Training Academy.

The algorithm strategically selects the best tasks for training an AI agent so it can effectively ... in which an already trained model is applied to a new task without being further trained.

Gino Filippone was at a dinner with seasoned real-estate brokers this spring when the obvious topic came up: the NAR ...

“Our advisors have put training of their new staff members at the top of their wish list from us. They are adding team members to support their multi-million-dollar businesses but are too busy to ...

Garcia will focus on developing and growing the preferred supplier sales among members of OutsideAgents.com complemented by a strategic communication plan designed to ensure that agents effectively ...