Three new thriller series, 'Get Millie Black' on HBO, 'The Madness' on Netflix and 'The Agency' on Showtime, promise to ...

Luccisano’s view is echoed by Sid Sharma, vice president of Agora, a conversational customer service agent platform.

Wall Streeters, say hello to your new coworker. Across the industry ... "But that's kind of babysitting these agents at this ...

At the most recent chaplain academy, which lasted 2.5 weeks, the 15 chaplains-in-training — mostly from the Border Patrol, ...

President-elect Donald Trump has promised to hire 10,000 more Border Patrol agents as part of a crackdown on immigration.

Following years of litigation, the National Association of Realtors (NAR) agreed to pay $418 million to settle a series of ...

That goal does not include attracting advisors already working with other agencies, he added, but is to bring "new people ...

This shift to intelligent digital labor is already unlocking capacity across industries. It’s no longer constrained by human ...

By embracing trends and staying agile with industry changes, you can not only future-proof but also empower your agents to ...

To successfully open their own training facility, contractors have to thoughtfully decide on a curriculum, find or design a ...