The 74 reports that as school choice programs expand, parents demand improved customer service amid challenges like ...

Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

Vehicle Smart Score will be unveiled at NADA 2026. Attendees can see the experience live at the Product Demo stage in the West Hall on Wednesday, February 4 (th) at 11:30 AM PT or dive deeper to learn ...

Net sales -- $614.8 million, up 24.6%, reflecting growth across all customer sizes and broad-based vertical momentum.

Each flower delivery service has *** variety of different price points. Eva Bleier works with our Hearst partners at Good ...

Customers really don’t want more technology. What they really want is a better experience. So, how does a company use ...

The research explores the question of how personalized customer service profiles influence customer behavior compared to ...

Wireless carrier satisfaction and loyalty are strongly linked to perceptions of ease of doing business, according to the J.D.

Online reviews are an important part of your small business's reputation. It's also important to respond to every review you ...

Insurance companies aren't always fun to deal with, nor are insurance costs typically great on one's budget. At the same time, through all the frustration and financial strain, some insurance ...

Future Green Irrigation, a Calgary-based irrigation contractor specializing in irrigation installation, repair, seasonal startup, winterization, and snow and ice management, announced a significant ...