The Built on Databricks solution brings together Talkdesk’s Customer Experience Automation platform and the Databricks Data Intelligence Platform, creating a unified experience that empowers ...

PALO ALTO, Calif., Aug. 19, 2025 (GLOBE NEWSWIRE) -- Talkdesk®, Inc. today announced the integration of Talkdesk Advanced Dialer with Epic through the Epic Workshop program. Directly connecting Epic ...

Talkdesk today launched Customer Experience Automation (CXA), a platform to automate customer journeys with a unified system of intelligent, autonomous artificial intelligence agents that can ...

Talkdesk Customer Experience Automation introduces a new category in the customer experience market: fully autonomous, multi-agent AI automation discovered, built, orchestrated, and measured across ...

PALO ALTO, Calif. and HASSELT, Belgium, May 23, 2025 (GLOBE NEWSWIRE) -- Talkdesk®, Inc., a global provider of artificial intelligence (AI)-powered customer experience (CX) technology that serves ...

Talkdesk artificial intelligence-powered solutions will accelerate Cegeka's goal to enhance customer engagement and provide exceptional quality support across multiple channels PALO ALTO, Calif. and ...

On May 6 th, Talkdesk launched Talkdesk Express, a cloud-based CX service the company described as an “enterprise-grade customer service solution for small businesses that empowers them to deliver the ...

Retailers are under pressure to meet customers where they are — and increasingly, that means on social media. As shoppers turn to platforms like Instagram, Facebook, and TikTok for both product ...

The 24/7 conversational, human-like service model uses artificial intelligence to address customer needs and resolve issues when live agents are off the clock Talkdesk®, Inc., a global provider of ...

Talkdesk, Inc., a global provider of artificial intelligence (AI)-powered customer experience (CX) technology, is helping healthcare organizations effortlessly deliver a new level of integrated ...

PALO ALTO, Calif.--(BUSINESS WIRE)--Talkdesk ®, Inc., a global provider of artificial intelligence (AI)-powered customer experience (CX) technology that serves enterprises of all sizes, today ...

Unifying and customizing the agent experience within the third-party business systems agents already use helps contact centers lay the foundation for smarter work and more efficient, precise customer ...