One of the best approaches to mitigate hallucinations is context engineering, which is the practice of shaping the ...

This article is authored by Priti Karandikar, global marketing and communications head, Magic Bus India Foundation.

Salesforce is undergoing a pivotal AI-driven transformation with Agentforce and is expected to accelerate revenue growth.

Salesforce is scaling back its use of generative AI after facing reliability challenges. The shift highlights growing ...

Most artificial intelligence applications make a call to a server to access a large language model. That can be slow and ...

PE's strategy of acquiring ecommerce-focused publishers is seeing diminishing returns amid search changes that ding affiliate ...

For most of its life inside the enterprise, Salesforce was treated as "just" a critical application, a powerful CRM that needed strong profiles, roles, ...

Salesforce is reducing its reliance on generative AI. The company faced reliability problems with large language models.

Salesforce is cutting jobs and reducing its reliance on large language models due to trust issues in generative AI, shifting ...

Salesforce added 6,000 Agentforce customers in one quarter, hitting $540M in revenue—challenging the AI bubble narrative with ...

I worked in federal housing agencies after 2008 and I often wonder if agentic AI could have mitigated some aspects of that ...

The current CRM scene keeps advancing at a rapid pace, with innovative companies now leaning toward options combining ...