South East Water is on the cusp of going live with two Salesforce AI services that it hopes will allow customer service agents to resolve calls faster, improving customer experience and satisfaction.

Citi analyst Tyler Radke raised the firm’s price target on Salesforce (CRM) to $368 from $290 and keeps a Neutral rating on the shares. The ...

He says the capabilities of AI chatbots are overhyped, but anticipates dramatic tech advances that will change the workplace ...

As the “AI arms race” continues to evolve, countries are increasingly beginning to realize the efforts they need to expend to ...

Despite the popularity of artificial intelligence-powered chatbots, one tech leader says the future of AI advancement is in ...

Salesforce Inc (NYSE:CRM) is a cloud-based CRM software company that has gained significant attention after the launch of ...

Cloud computing giant Salesforce (CRM) is set to report fiscal third-quarter results next month. Read for more.

Investment management firm Vanguard offers a variety of sector-based exchange-traded funds (ETFs) that mirror the performance of all 11 Global Industry Classification Standard stock market sectors.

Salesforce, the leading CRM provider globally, hosted the inaugural edition of its Agentforce World Tour in Delhi, providing an engaging glimpse into Agentforce, a component of the Salesforce platform ...

First, he sees Salesforce’s Agentforce as a mature and advanced product that surpasses previous offerings, with potential to contribute to revenue growth both directly and through upsell and ...

Salesforce announced Testing Center, a platform that lets enterprises test AI agents responses without touching sensitive information.

Cyber Week alone will see some $311 billion in spending worldwide, $75 billion in the U.S. and account for almost a quarter of holiday purchases, according to Salesforce. What’s more, AI is expected ...