Commonwealth Bank quickly ‘pauses’ cash withdrawal fee

Commonwealth Bank retracts controversial account fee plan
The Commonwealth Bank has backed down from a controversial plan to move some customers to an account charging a $3 fee to withdraw cash at its branches.
Commonwealth Bank quickly ‘pauses’ cash withdrawal fee after public backlash
After significant backlash, the Commonwealth Bank has decided to 'pause' changes it announced only yesterday that would see some customers hit with a cash withdrawal fee. The bank admits it communicated the decision poorly,
Biggest Australian Bank Nixes Plan to Charge for Cash Withdrawals
Commonwealth Bank of Australia scrapped plans to charge customers a fee to withdraw cash at branches and on the phone within a day of announcing a policy that drew criticism from the government.
Commonwealth Bank Backflips On Its Plan To Charge Customers $3 For Assisted Withdrawals
We feel we didn’t get the communication right on this, so we’ve paused, and we want to take a different approach.”
Commonwealth Bank pauses 'kick in the guts' $3 withdrawal fee plans
Less than 24 hours after an announcement that was met with criticism from politicians, the bank will pause the change for an estimated 100,000 customers for at least six months.
Commonwealth Bank unveils account changes that will charge customers $3 'withdrawal fee'
Some Commonwealth Bank customers who withdraw cash at branches or post offices will soon be charged $3 for the privilege, after the bank announced it was migrating a legacy everyday account to a newer offering.
Commonwealth Bank’s ‘change in approach’ on new $3 withdrawal fee
The Commonwealth Bank will “change its approach” after its plan to charge some customers $3 to withdraw cash from a branch sparked national fury.
Why CBA should be embarrassed for charging for cash withdrawals
Australia’s biggest bank has found out the hard way how quickly a simple and largely benign change to transaction accounts can become a debacle.
No one has come out of CBA’s cash blunder looking good
The bank’s fee mess is an uncharacteristic stuff-up. But it’s also a missed opportunity to have proper debate about technology, economic growth and equity.
CBA’s major move on controversial cash fee
A proposed $3 fee on cash withdrawals from Commonwealth Bank branches for some customers has been paused in response to national fury.
CBA caves to pressure over plan to charge $3 for branch withdrawals
Facing a backlash, the bank has paused a move that would have led to about 50,000 extra customers charged for withdrawing cash from branches.
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