Business Systems Guide to Automation Excellence in the contact centre - contact centre download from Business Systems ...
The UK National Contact Centres Awards open for nominations. The largest awards programme for contact centre talent in the UK ...
How Do Different Generations Use Customer Service? Cirrus defines the differences. Contact Centre . contact centre article ...
Capturing excellence through every perspective - Contact centre events hosted by IPI Manchester & London February 2025 ...
Verint Joins Wordwatch Partner Programme to Enhance Communications Data Management and Compliance for Global Clients contact ...
evaluagent rebrands: evaluagent was founded to help contact centres elevate and differentiate their customer experiences.
FourNet Head of Security Operations Alex Hisley named as one of the top IT leaders in the UKAnnual CSO30 Awards - contact ...
IPI named #18 in Best Companies to Work For list which follows IPI’s three-star Best Companies rating earlier this year ...
Cirrus Adds NICE CXone Mpower To Its contact centre Portfolio to Transform the UK Mid-Market CCaaS Landscape. Cirrus, the ...
Winners announced at the greatest customer contact awards in Europe, the ECCCSAs - European Contact Centre & Customer Service ...
FourNet & Alzheimer’s Society pick up the ‘Oscar’ at European Contact Centre and Customer Service Awards 2024 ECCCSA ...
An Enhanced Reputation of the Contact Centre Industry: 70% of Agents Would Recommend Their Job to Others - Calabrio report ...