Let’s say ABC Auto Body has a 45% overall gross profit for every car repaired prior to any estimating improvements. At a ...

The event, titled “New Study Identifies Key Drivers of Customer Satisfaction and Retention in the Auto Claims and Repair ...

In the coastal town of Gulfport, Mississippi, Unique Collision Center grew from a single shop into the first of a ...

He served as senior vice president of fleet programs at Driven Brands, accumulating over 18 years of experience in various ...

A comprehensive review of your year-end expenses is essential. By analyzing your financials, you can identify which costs are ...

The foundation of any sales and service culture is positive referrals and very specific positive reviews from past customers.

When it comes to selling your business, the right time may mean the time at which you get the maximum value. But it also may mean it’s the time when you have the right buyer who is ready to close the ...

Now is the time to plan how to not only survive but potentially emerge stronger in a competitive and changing environment.

Kenny Schrader traveled across North America, meeting Federated members and customers, speaking at meetings, visiting stores, ...

Additional partners in the NABC Recycled Rides presentation include Lobos Towing, Precise Mobile Auto Glass, Riverside County ...

CIF will host the annual event to raise funds for disaster relief assistance for collision industry professionals.

If the only voice regulators hear is from the insurance community, don’t be surprised when regulations are imbalanced and in ...