CBC Help Centre
This CBC help article provides assistance in finding information and solving common problems on CBC platforms.
CBC Gem – CBC Help Centre
Technical. Gem log in issue due to time synchronization issues. New versions of the CBC Gem app will no longer be supported on iOS / iPadOS 14 or lower. I am constantly being logged out of Gem. What can I do? See all 12 articles.
What is CBC Gem? CBC Gem General Information. - CBC Help Centre
CBC Gem is CBC's digital video streaming service. Discover the free way to stream the best shows, movies, news, documentaries, and more. Plus access live TV streams from up to 14 regions across Canada. Or try Premium and enjoy ad-free video-on-demand content (excludes live streams), early access to Gem exclusive programming, and access to CBC ...
How can I reset my Gem password or change my email address?
1. Select the Sign in button located on the top right corner of the home screen.. 2. Next, select the Sign in with CBC option.. 3. Once on the Sign in screen enter your email address into the provided field and select Continue.. 4. Select Forgot Password?from the Sign In screen.. 5. On the Password Recovery screen, your email address will …
Sign up for a CBC account to access more – CBC Help Centre
Jul 12, 2024 · Enter your email address into the Email Address field. When done, select Continue. From here, enter a password into the password field. When done, select Continue. From here, fill in the mandatory fields. When done, select Create Account. Next, activate your account, by entering the verification code sent to your email.
How can I watch CBC without cable or satellite?
1. Install an outdoor antenna. Place it up high on a roof or mast to maximize signal reception; 2. If you can't install an outside antenna, try an indoor one in an attic or second storey location, preferably by a window; 3. Antennas can be directional (pointed specifically at the transmission tower) or multi-directional.
Help with CBC Radio and Television Services
Report a problem with your television reception. Report a loud advertisement on a CBC television service.
Technical – CBC Help Centre
Technical. UPDATE: Why am I being told that I am outside of Canada? (Cogeco subscribers) New to CBC Gem - Technical Support. What devices are supported on CBC Gem? I'm experiencing issues streaming on Gem. What can I do? Gem log in issue due to time synchronization issues. New versions of the CBC Gem app will no longer be supported on iOS ...
Account – CBC Help Centre
This CBC help article provides assistance in finding information and solving common problems on CBC platforms.
TV – CBC Help Centre
Report a problem with your television reception. Is there an over-the-air (OTA) TV transmission tower in my area? Report a loud advertisement on a CBC television service.