Five9 Announces an End-to-End AI Suite and New Approach to …
WEBThe comprehensive set of orchestrated solutions creates AI-powered CX journeys, enabling companies to offer more contextual and personalized interactions that align with business goals. Five9 AI Knowledge is the newest addition to the Five9 Genius AI Suite.
Five9 to Acquire Aceyus extending the Five9 platform to …
WEBSAN RAMON – Aug. 7, 2023 - Five9 (NASDAQ: FIVN), the Intelligent CX Platform provider, today announced it has entered into a definitive agreement to acquire Aceyus, a market leader in advanced data integration and analytics.
Contact Center Features - Contact Center News - Five9
WEBJun 6, 2024 · Five9 Launches GenAI Studio, the First Enterprise-Ready Solution Offering Click-and-Customize Generative AI for the Contact Center. Find contact center features, news, press releases, notes, and more updates from Five9, the leader in the cloud contact center software industry.
Five9 Continues Growth, Surpassing Revenue Records with …
WEBIn 2023, Five9 achieved a 17% year-over-year revenue increase to a record $910 million, with strong product offerings, a vision for growth, and high-value strategic relationships with customers and partners. Key highlights:
Five9 Introduces Agent Assist 2.0 with AI Summary powered by …
WEBMar 28, 2023 · With the new release, Five9 is delivering on its strategy to leverage best of breed Large Language Models to “democratize” new areas of contact center automation that will improve processes, agent performance and the customer experience.
Five9 to Acquire Acqueon to Expand its Industry-Leading …
WEBSAN RAMON, Calif., August 08, 2024 -- (BUSINESS WIRE)-- Five9 (NASDAQ: FIVN), the Intelligent CX Platform provider, today announced it has entered into a definitive agreement to acquire Acqueon,...
Five9 Announces Leadership Transition
WEBOct 10, 2022 · Five9, Inc. (NASDAQ:FIVN), a leading provider of the intelligent cloud contact center software, announced today that Chief Executive Officer Rowan Trollope has resigned as CEO and from the Board of Directors and accepted another role as CEO of a privately held pre-IPO company outside of the CCaaS space.
Five9 Reports Full Year 2023 Revenue Growth of 17% to a Record …
WEBFeb 21, 2024 · 2023 Financial Results. Total revenue for 2023 increased 17% to a record $910.5 million, compared to $778.8 million in 2022. GAAP gross margin was 52.5% for 2023, compared to 52.8% in 2022. Adjusted gross margin was …
Exclusive: Anson Funds pushing Five9 to explore a sale, sources say
WEBJul 11, 2024 · Investment firm Anson Funds Management has amassed a stake in Five9 and is urging the U.S. call center software company to consider a sale, people familiar with the matter said.
Five9 Weighs Sale Two Years After Failed Zoom Deal - Bloomberg.com
WEBDec 4, 2023 · Five9 Weighs Sale Two Years After Failed Zoom Deal. Call center software firm working to gauge buyer interest; Five9 and Zoom have spoken about possibly resurrecting a deal
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